Field Service Representative
A local firm making specialty products for the metal industry has a fantastic opportunity for a Field Service Representative. This role is for a skilled professional with mechanical aptitude and excellent communication (verbal and written) abilities that is comfortable assembling equipment at various client sites throughout the western hemisphere. Field Service Representative role will require regular travel.
Field Service Representative Areas of Responsibility
Projects
Pre-Assembly of equipment at vendor site
Installation of equipment at customer site
Training of customeroperators and maintenance personnel
Answering customer questionsin consultationwith the Project Manager
Coordinatecustomer spare part needs with Parts Manager
Preparing company field service reports for OEM/Customer used to invoice for services provided by the company and electrical supplier
Assist/Inform electrical supplier during installation and commissioning of equipment
Speak with Project Manager regarding new developments to ensure knowledge of equipment prior to going to job site
Field Service
Assist customer in installation of spare parts or upgrades of equipment
Inform customer of company’snew technologytobenefit customer
Assist customer in re-building existing equipment
Preparing field service report for future reference by company for later sales and service
Field Service RepresentativeRequirements:
Good customer service skills and professional appearance
Comfort speaking as company representative with a line worker, maintenance manager, or client’s CEO
4-6 years experience in maintenance or service role
Good Mechanical Aptitude and Strong Writing Ability
Previous experience with hydraulics, pneumatics, robotics, electrical system, and powertrain components, etc. associated with assembly, integration, and service ofspecialized equipment
Strong organizational skills and positive attitude
Knowledge of inventory management and safe work best practices
Ability to adapt in a fast-paced environment
Please submit a resume for Field Service Representativefor consideration. Only those qualified applicants that provide a resume will be contacted.
Salary depending on Experience. All applicants must be able to work in the United States without restrictions.
Resumes can be confidentially sent to anthony.scarcella@gogpac.com. If you would like to learn more about Manufacturing, Production, or Operations opportunities, contact Anthony Scarcella with gpac at anthony.scarcella@gogpac.com.
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
