Employee Benefits Manager in Billerica

Job Description

Employee Benefits Manager

About Us:

We are a leading provider of employee benefits solutions, committed to delivering exceptional service and comprehensive group benefits programs to our clients. We are seeking a dedicated and experienced Employee Benefits Manager to join our team and lead our employee benefits department.Position Overview:As an Employee Benefits Manager, you will oversee the daily operations of the employee benefits team, ensuring excellent client service, efficient administration of group benefits plans, and compliance with industry standards. You will be responsible for supervising and mentoring a team of employee benefits specialists, fostering a collaborative and high-performance work environment.

Key Responsibilities:

• Supervise and Lead: Manage the daily activities of the employee benefits team, ensuring efficient workflow and high-quality client service.
• Training and Development: Train, mentor, and develop team members to enhance their expertise in group benefits products and service delivery.
• Client Service: Oversee client service interactions, resolving complex benefits issues and ensuring client satisfaction and retention.
• Plan Administration: Ensure accurate and timely processing of group enrollments, renewals, plan changes, COBRA administration, and compliance-related filings.
• Compliance: Monitor compliance with federal and state regulations (ERISA, ACA, HIPAA, etc.) and company policies, implementing necessary changes and updates.
• Performance Monitoring: Conduct regular performance reviews and provide feedback to team members to drive continuous improvement and achievement of departmental goals.

Qualifications:

• Experience: Minimum of 3–5 years of experience in employee benefits/group insurance, with at least 2 years in a supervisory or leadership role.
• Education: Bachelor’s degree in business, human resources, insurance, or a related field preferred.
• Licensing: Active Life & Health insurance license required (additional certifications such as CEBS, REBC, or GBA a plus).
• Skills: Strong leadership, communication, and organizational skills. Proficiency in benefits administration platforms (e.g., Employee Navigator, Ease, Benefitfocus) and Microsoft Office Suite.
• Client Focused: Demonstrated ability to deliver exceptional client service, build strong broker/employer relationships, and resolve complex benefits issues effectively.

Benefits:

• Competitive salary and performance-based bonuses
• Comprehensive health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Professional development opportunities and support for industry certifications
• Positive and collaborative work environment

We look forward to welcoming an Employee Benefits Manager who is passionate about helping organizations provide outstanding benefits to their employees!

I am Brandon Womack and I look forward to having a conversation with you about your professional aspirations. Please contact me at (605) 800-4384 to have a completely CONFIDENTIAL conversation about this exciting career advancement opportunity!

Contact Information:

Brandon Womack

Search Consultant

gpac - Insurance Division

(605) 800-4384

brandon.womack@gogpac.com

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.