Insurance Customer Service Representative in Sioux Falls

Date Posted: Wednesday, May 14, 2025

Job Snapshot

Job Description

JOB DESCRIPTION

Position: Insurance Customer Service Representative

A local agency needs an experienced Insurance Customer Service Representative. Must have a strong work ethic, a drive to succeed and a "can do" attitude. This is a fun company to work for, flexible time and a great compensation package.

Duties will include:

  • Working with primarily commercial and/or personal lines
  • Accurately input policy updates and account information
  • Communicate with client, producer, and carrier underwriters regarding policy and coverage related questions and information.
  • Identify, compile, and manage information regarding account renewals
  • Consistent and timely communication with agency clients and carrier representatives.

Qualifications:

  • Property & Casualty Insurance license preferred, not required
  • Minimum 1-3 years independent agency or retail broker experience
  • Technical knowledge of commercial lines coverage & rating
  • Experience with various carriers and working directly with their underwriters preferred, not required
  • Experience utilizing online rating software and various insurance carrier online systems
  • Applied (TAM or EPIC) or AMS360 software experience preferred, not required
  • Microsoft Office (Word, Excel, Outlook)

Please send resumes directly to don.strand@gogpac.com or give me a call today at 605.809.8517

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.