For more than 20 years, my client has built a reputation in solving difficult challenges for their customers, offering services in commercial, residential, industrial roofing, repairs, and waterproofing.
We are looking for a team-oriented, detailed, and energetic Roofing Service Manager to join our ever-growing team.
This is an exciting opportunity for someone with proven experience who is interested in growing their career while maintaining solid relationships and supporting business development, continually striving to build a stronger customer base.
Experience/Education Requirements of Roofing Service Manager
- Strong work ethic and attention to detail; initiative and self-discipline
- Ability to complete estimates and proposals under pressure to meet specific deadlines
- Understand construction practices, techniques, codes, and regulations
- Strong math and computer skills, writing, communications, public relations
- Willingness to keep current with continuing education and training as necessary
- Ability to collaborate and work in a team setting
- Minimum of five years’ commercial or industrial roofing experience
- Advanced knowledge of commercial, residential, and industrial construction equipment and techniques, drawings, specifications, component materials, and required standards applicable to the discipline
- Must be proficient with Microsoft Suite products including Excel, Word, PowerPoint, and Projects and typing skills
- Consistently represents the company with internal and external customers in a manner that’s consistent with our mission, vision, and values
- Valid driver’s license, a good driving record, and ability to work flexible schedules, including travel regionally for project-specific work.
Essential Duties and Responsibilities of Service Manager
The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Will learn to effectively manage employee performance, control labor, and material costs and ensure service levels meet customer expectations
- Manage operations to include scheduling of all jobs and crews
- Communicate directly with customers to schedule jobs, resolve all scheduling conflicts, and provide a premium level of customer service
- Manage and improve operational processes and procedures
- Work with Senior and Operational Management to establish sales and operating budgets
- Assist with employee/job scheduling and provide assistance with technical/mechanical trouble-shooting/problem-solving
- Monitor installers’ schedules to ensure timely completion of jobs and accurate customer invoicing
- Dispatch installers to customer job sites to assess customers’ service, repair, or installation needs and track jobs for completion to customers’ satisfaction.
- Learn to perform employee performance reviews, document performance issues, provide necessary employee counseling with targeted improvement action plans
- Hire, train and develop new employees
- Other duties may be assigned
We Offer
- Medical, Dental, Vision, Life Insurance
- Long-Term Disability
- 401K
- Paid Time Off
- Compensation commensurate with experience
All inquiries are CONFIDENTIAL!
APPLY TODAY! Tomorrow may be too late!
This is an exciting opportunity for a self-motivated person. They are a rapidly growing company that stands out in the roofing industry. They are the top-recommended roofing company in the area and are looking to expand their team with like-minded individuals.
If you are not sure whether you are fit or not for this position, please call me to discuss it as we have other opportunities available.
My name is Amonique Strehle, and I place professionals at all levels across the country. To confidentially discuss the next step in your career, I encourage you to contact me @ 605-277-1094.
You can email me directly at: amonique.strehle@gogpac.com
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.
GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
