Field Service Engineer in Edwardsville

Job Description

Field Service Engineer

We are seeking a skilled and customer-focused Field Service Engineer to join our team. For over 75 years, we’ve built our reputation on delivering high-quality industrial machinery and exceptional service. As part of our close-knit, family-oriented team, you’ll enjoy a laid-back, flexible, and supportive work environment while taking on exciting and impactful field assignments.

What You’ll Do

• Provide on-site and remote maintenance, repair, and installation support for industrial machinery.
• Troubleshoot mechanical, electrical, and control systems to minimize downtime for customers.
• Prepare and update service documentation, technical reports, and customer communications.
• Partner with colleagues to share expertise, train on new product lines, and ensure best practices in the field.
• Build strong, lasting customer relationships through professional communication and reliable service.
• Handle customer challenges with a positive, solutions-focused approach.

What We’re Looking For

• Associate’s or Bachelor’s degree in a technical field (preferred).
• 3–5 years of experience in electrical and mechanical troubleshooting of CNC machinery, grinders, or similar industrial equipment.
• Familiarity with controls such as Allen Bradley, Fanuc, Mitsubishi, or Siemens (a plus).
• Strong ability to read mechanical drawings, electrical schematics, and PLC ladder diagrams.
• Solid computer skills (Word, Excel, Outlook).
• Excellent communication skills and a strong focus on customer service.
• Ability to travel up to 20% across the U.S. (driving or flying).

Why Join Us

• Competitive pay with time-and-a-half and per diem while traveling.
• Full benefits including 401k, PTO, MED/DENT/VIS
• Family-friendly, flexible culture that values work-life balance.
• Opportunity to be part of a trusted company with over seven decades of success.

If you’re a hands-on problem solver with a passion for customer service and teamwork, we’d love to hear from you. Apply today and take the next step in your career as a Field Service Engineer!

Please submit a resume for consideration. Only the most qualified applicants who provide a resume will be contacted. Must be eligible to work the U.S. without restrictions. If you would like to learn more about Manufacturing opportunities, contact Dan Poel with gpac. Resumes can be confidentially sent to dan.poel@gogpac.com

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All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.