Job Title: Warranty Technician – Residential Home Builder
Position Overview:
We are seeking a skilled and customer-focused Warranty Technician to join our team. This individual will be responsible for responding to warranty requests, diagnosing issues, performing hands-on repairs, and coordinating with subcontractors when necessary. The ideal candidate has experience in residential construction, is highly detail-oriented, and takes pride in ensuring homeowners receive outstanding service.
Key Responsibilities:
- Respond to warranty service requests in a timely and professional manner.
- Diagnose and complete general repairs in carpentry, drywall, paint, trim, hardware, minor plumbing, and other typical home warranty items.
- Schedule and coordinate subcontractors when repairs are outside the technician’s scope.
- Maintain accurate records of all service requests and work performed.
- Communicate effectively with homeowners, ensuring issues are resolved with professionalism and empathy.
- Provide feedback to construction and customer service teams to prevent recurring issues.
- Ensure all work complies with company standards and warranty guidelines.
Qualifications:
- 2+ years of experience in residential construction, warranty service, or related trades.
- Strong hands-on skills in general home repairs (carpentry, drywall, paint, basic plumbing/electrical).
- Excellent communication and customer service skills.
- Ability to work independently, prioritize tasks, and manage time effectively.
- Valid driver’s license and reliable transportation required.
- High school diploma or equivalent; additional trade or technical training preferred.
Why Join Us:
- Be part of a team that values quality and customer satisfaction.
- Competitive pay, benefits, and opportunities for growth.
- Company vehicle, tools, and resources provided.
Please submit your resume to Megan Cantone at megan.cantone@gogpac.com OR call 605-610-1570
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.
GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
