Job Description

Property & Casualty Insurance Account Support Specialist (In-Office)

Location: In-Office
Experience Required: 2+ years of Property & Casualty Insurance experience

About the Role

We’re growing and looking for a dependable, people-focused Property & Casualty Insurance professional to join our in-office team. This role is ideal for someone who enjoys client interaction, thrives in an organized environment, and takes pride in delivering excellent service. You’ll be a key support partner to our clients and internal team, with opportunities to grow as the agency grows.

What You’ll Do

• Build and maintain strong client relationships through outstanding service
• Assist clients with billing questions, cancellations, and day-to-day account needs
• Support bond processing and related administrative tasks
• Help with agency projects and special initiatives as needed
• Communicate clearly, professionally, and promptly with clients and carriers
• Process basic certificates and gather carrier notifications
• Answer incoming calls with a friendly, helpful attitude
• Greet visitors and maintain a clean, welcoming reception area
• Handle mail distribution and general office tasks
• Scan, file, and manage documents, including monitoring the agency’s main email inbox

Responsibilities may evolve—flexibility and a team-first mindset are key.

What We’re Looking For

• 2+ years of Property & Casualty insurance experience
• Strong customer service and communication skills
• Highly organized, detail-oriented, and reliable
• Comfortable managing multiple priorities in a fast-paced office environment
• Coachable, collaborative, and eager to learn
• Professional demeanor with a positive, can-do attitude

If you’re organized, people-focused, and ready to be an important part of a growing agency, let’s chat. Please contact Angie Overby at Angie.Overby@gogpac.com or 531-272-8936 to apply or learn more.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.