Position Title: Universal Banker/Assistant Vice President
Location: Waverly, IL
Compensation: $60,000 - $80,000 per year
Job Overview:
We are seeking a motivated and customer-focused Universal Banker/Assistant Vice President to join our team at our Waverly, IL banking center. This role is ideal for a banking professional with strong leadership skills and experience in retail banking, customer relationship management, and operational oversight. The Universal Banker/AVP will oversee daily branch operations, provide exceptional service to customers, and assist in growing the bank's business.
Key Responsibilities:
- Provide excellent customer service by assisting customers with account opening, loan applications, and banking inquiries.
- Develop and maintain strong customer relationships to drive deposit and loan growth.
- Supervise branch staff, including scheduling, training, and performance evaluations.
- Ensure compliance with banking regulations and internal policies.
- Assist in the preparation of branch goals, budgets, and marketing initiatives.
- Promote the bank's products and services to existing and prospective customers through proactive sales efforts and community engagement.
- Resolve customer complaints and concerns promptly and effectively.
- Participate in community events and professional networking opportunities to represent the bank and build relationships.
- Collaborate with other departments to ensure smooth operations and exceptional customer service.
Qualifications:
- High school diploma required; additional education in business or finance is preferred.
- 3+ years of experience in retail banking, customer service, or sales.
- Strong knowledge of banking products, services, and regulatory requirements.
- Proven leadership skills, including the ability to motivate and develop a team.
- Excellent verbal and written communication skills.
- Proficiency in basic math and computer applications.
- Ability to work in a team environment and adapt to changing priorities.
Physical and Mental Requirements:
- Ability to sit, stand, and move within the office for extended periods.
- Ability to lift up to 10 lbs occasionally.
- Strong reasoning, problem-solving, and decision-making skills.
How to Apply:
If you are passionate about helping customers and leading a team in a dynamic banking environment, please send your resume and cover letter to crystal.fryers@gogpac.com or call 616-327-6608 for more information.
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.
GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
