Sr. Field Service Engineer in Flagstaff

Job Description

Sr. Field Service Engineer

Are you a skilled problem-solver with a passion for laboratory equipment and client satisfaction? Join our dynamic team as a Sr. Field Service Engineer and take your career to the next level!

About the Role: As a Sr. Field Service Engineer, you’ll play a pivotal role in maintaining, troubleshooting, and repairing laboratory equipment for internal teams and external clients. You’ll manage internal equipment assets, coordinate vendor services, and provide advanced phone support and training to clients and junior engineers. This is a full-time role with frequent travel (up to 80%) and occasional weekend work to meet the demands of a fast-paced, cutting-edge environment.

Key Responsibilities:

• Perform routine and emergency maintenance on EIA instrumentation.
• Provide remote and onsite troubleshooting support for clients and team members.
• Lead equipment installations and assess laboratory space for instrumentation needs.
• Coordinate vendor services and ensure timely project completion.
• Deliver exceptional customer service while promoting client satisfaction.
• Manage administrative tasks such as expense reporting, parts ordering, and travel arrangements.

Qualifications:

• Education: Associate’s degree in Medical Laboratory Sciences, Engineering, or a related field.
• Experience: Minimum of 8 years in industrial/clinical laboratory environments, including automated chemistry service and maintenance. Experience with Beckman Coulter equipment preferred.
• Skills: Strong troubleshooting, organizational, and communication skills, with a commitment to quality and attention to detail.
• Flexibility: Willingness to adapt to a dynamic environment with changing priorities and deadlines.

Why Join Us?

• Work independently and as part of a collaborative team.
• Contribute to innovative laboratory solutions in a rewarding and challenging environment.
• Enjoy travel opportunities while making a meaningful impact.

Please submit a resume for consideration. Only the most qualified applicants who provide a resume will be contacted. If you would like to learn more about Manufacturing opportunities, contact Dan Poel with gpac. Resumes can be confidentially sent to dan.poel@gogpac.com

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All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.