Customer Service Representative in Oklahoma City

Job Description

Customer Service Representative (CSR)

My client is a highly respected financial group with a strong service heart, committed to providing exceptional banking and card services to its customers. This partnership presents an amazing opportunity for candidates who are passionate about delivering outstanding customer service and want to join a company that values professional growth and development.

Benefits:

• - medical insurance
• - Regular 8-5 schedule for a healthy work-life balance
• - Generous vacation policy
• - Opportunity to springboard into operations, fraud, and other areas for further professional growth

Position Responsibilities:

• - Work with customer inquiries and provide accurate, timely, and helpful information
• - Resolve customer complaints and issues in a patient, professional, and efficient manner
• - Maintain customer records and update account information
• - Collaborate with other departments to ensure smooth operations and customer satisfaction
• - Identify opportunities for process improvement and provide feedback to management

Position Essential Job Functions:

• - Excellent phone skills and ability to communicate clearly and effectively with customers
• - Strong problem-solving skills to address customer concerns and find appropriate solutions
• - Technical savvy to navigate various systems and software applications
• - Strong time management and multitasking abilities to handle multiple customer requests simultaneously
• - Prioritizing tasks effectively to meet customer needs and deadlines

Position Skills:

• - Bachelor's degree preferred
• - Previous experience in insurance 
• - Exceptional diplomacy and customer service skills
• - Ability to remain calm and professional in high-pressure situations
• - Strong attention to detail and accuracy
• - Licensed 
• - Experience working with an Independant agency
• - Worked with carriers: Travelors, Mercury, Allstate, American Modern...

Salary: $19 per hour / $40,000 per year

Note: gpac is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Your confidentiality is assured.

For additional information regarding this position or other banking, accounting, or agricultural positions, please reach out to a top banking recruiter

Danny Baggett

confidential direct line 940-600-5808

danny.baggett@gogpac.com

Discreet professional career trajectory service 

Keep working and looking good while I help you make the right, discreet connections- 

I am a recruiter.

I Love what I do...

I am driven to... 

CONNECT 

I focus on a...

100% MATCH of company and talent... 

Call me CONFIDENTLY today...

to start your best step ever... 

(or to find that perfect new team member for hire) 

Do not give up and quit your job so that you have time to look for your next opportunity!

Call me today to get honest feedback on what I can and cannot help you with. My company pays me to make connections with people with certain skill sets. You only have to be willing to take the step, in confidentiality, to connect with me.  (Location listed is the closest sizable town).

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time. We placed over 100 permanent positions per month!

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.