Commercial Lines Customer Service Representative in Houston

Date Posted: Tuesday, September 2, 2025

Job Snapshot

  • Employee Type:
    Permanent
  • Date Posted:
    Tuesday, September 2, 2025

Job Description

Commercial Lines Insurance Customer Service Representative:

Requirements:

  • Active Property & Casualty Insurance License (required)

  • 2+ years of commercial lines insurance experience (agency preferred)

  • Knowledge of commercial insurance coverages and policies

  • Strong organizational skills and attention to detail

  • Ability to manage multiple tasks and deadlines in a fast-paced environment

  • Proficiency with Microsoft Office and agency management systems

  • Excellent verbal and written communication skills

Key Responsibilities:

  • Provide day-to-day service and support for commercial insurance accounts

  • Respond to client inquiries regarding coverage, billing, policy changes, certificates, and claims

  • Process endorsements, renewals, cancellations, and other transactions

  • Prepare proposals and assist producers with marketing and quoting

  • Maintain accurate client files and documentation in the agency system

  • Build and maintain positive relationships with clients, carriers, and team members

Benefits:

  • Competitive salary based on experience

  • Health, dental, and vision insurance

  • Retirement plan with company match

  • Paid time off and holidays

  • Opportunities for professional growth and advancement

How to Apply:

Apply directly or by sending an email to Nigel at nigel.jenkins@gogpac.com. I look forward to hearing from you and discussing your career aspirations! Call 515.336.6878 with any questions.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.