Job Description: Claims Technician
Summary: This position involves handling property and casualty as well as workers’ compensation claim-related issues. Training, resources, and continuing education will be provided to ensure the new team member can accomplish the role's requirements.
Salary: $75k – $95k per year, depending on capabilities and knowledge. Candidates can be remote, flex, or in-office. San Diego / Southern California
- Report client Property & Casualty claims as directed by the Claims Risk Advisor.
- Conduct non-urgent claim follow-ups and status requests.
- Manage all claims-related activities assigned, from LOSS per each claim to quarterly open claim updates (LCXC).
- Act as an advocate for clients with insurance company partners to ensure proactive claims handling, appropriate reserving, compliance with insurance regulations, and aggressive legal defense.
- Strategize with clients to develop mutually agreed upon Property & Casualty claims management techniques, including utilization of the Medical Provider Network, formal first aid programs, and early return to work.
- Develop claims prevention and management techniques with clients, including accident investigation and sub-contractor pre-qualification practices.
- Assist with claim reviews by gathering Loss Runs for all Risk Control claims functions.
- Attend in-person or virtual quarterly claim reviews with the Claims Risk Advisor, clients, and insurance carriers. Manage the schedule of reviews to ensure timely delivery and participation by appropriate parties.
- Prepare documentation for claim reviews, including formatting, proof-reading, branding, printing, and binding of all documents such as Loss Runs and Claim Status Reports.
Qualifications:
- 2+ years of Claims Experience
- Insurance License (Desired)
- CRIS, AIC, CRM, CIC Designations (Desired)
Abilities:
- Strong interpersonal skills and thrive in a team environment.
- Effective communicator, both written and verbal.
- Trusted to handle confidential and sensitive information.
- Strong organization and project management skills.
- Ability to focus on tasks and multi-task as needed.
- Attention to detail and producing high-quality work.
- Ability to grasp complex issues and establish proactive solutions.
- Strong editing and writing skills.
- Positive attitude and work ethic.
- Lead through actions and embrace responsibilities.
- Continuous learner seeking to improve.
- Deliver exceptional service to colleagues and clients.
- Put the team first and create ways to make peers better.
Jennifer Thompson
Senior Director - Insurance Division
gpac
605-610-3041
Jennifer.Thompson@gogpac.com
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.
GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
