Job Description

Practice Operations Manager — Dermatology

A growing dermatology organization is seeking a strong operations leader to oversee multiple locations and help lead the organization through its next stage of growth. This is an excellent opportunity for a people-focused leader and problem-solver who enjoys taking ownership, improving processes, and turning ideas into action.

The role will initially oversee the Sugar Land and Richmond locations, with the potential to add responsibility for a future Cypress location. The ideal candidate is someone who is ready to step into a larger operational leadership role with a long-term path toward Chief Operating Officer (COO).

What You'll Do

• Oversee day-to-day business operations across multiple locations
• Lead, manage, and develop teams and location managers
• Own hiring, onboarding, training, performance management, and employee relations
• Address employee concerns and resolve personnel and operational issues
• Serve as a key problem-solver and escalation point for the organization
• Identify opportunities to improve efficiency, customer/patient experience, and overall performance
• Take ownership of special projects and initiatives that drive growth
• Research and evaluate opportunities to add new services and product lines
• Source vendors, research pricing, and help develop implementation plans for new initiatives
• Partner with leadership to execute strategic projects and opportunities
• Help build scalable processes as the organization continues to grow
• Support additional locations and increased operational responsibility as the organization expands

What We're Looking For

• Proven experience leading people, teams, and business operations
• Strong leadership, communication, and organizational skills
• A hands-on problem-solving and solutions-oriented mindset
• Someone who takes initiative and can identify what needs to be done without waiting for direction
• Comfortable hiring, training, coaching, and holding employees accountable
• Ability to manage multiple priorities, teams, and locations
• Strong business acumen and the ability to research, evaluate, and implement new opportunities
• Entrepreneurial mindset with a willingness to take ownership of special projects
• Healthcare or medical practice experience is helpful, but clinical experience is not required
• HR experience is not required; this role will take significant ownership of people management
• Revenue cycle/billing experience is not a priority, as the organization has a dedicated billing department

Why This Opportunity?

This is not a regular Practice Manager role. The organization is looking for someone who can think beyond day-to-day management, take ownership of operations, build strong teams, solve problems, and help drive growth.

The right person will have a clear opportunity to grow into a COO-level leadership position and become a key part of the organization's long-term leadership team. As the organization expands into additional locations and service lines, this individual will have the opportunity to make a significant impact on its growth and direction.

If you're an operational leader who is ready to take ownership, build something meaningful, and grow alongside a successful organization, we'd love to hear from you.

For more details, please contact:
Chelsey Haibeck
chelsey.haibeck@gogpac.com
605.501.4307

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.