Personal Lines Manager in Billerica

Job Description

Job Posting: Personal Lines Manager

Employment Type: Full-time

Industry: Insurance

About Us: We are a leading provider of personal lines insurance products, committed to delivering exceptional service and comprehensive coverage to our clients. We are seeking a dedicated and experienced Personal Lines Manager to join our team and lead our personal lines department.

Position Overview: As a Personal Lines Manager, you will oversee the daily operations of the personal lines team, ensuring excellent customer service, efficient processing of insurance policies, and compliance with industry standards. You will be responsible for supervising and mentoring a team of personal lines agents, fostering a collaborative and high-performance work environment.

Key Responsibilities:

• Supervise and Lead: Manage the daily activities of the personal lines team, ensuring efficient workflow and high-quality service.
• Training and Development: Train, mentor, and develop team members to enhance their skills and performance.
• Customer Service: Oversee customer service interactions, resolving complex issues and ensuring customer satisfaction.
• Policy Management: Ensure accurate and timely processing of insurance applications, renewals, and endorsements.
• Compliance: Monitor compliance with industry regulations and company policies, implementing necessary changes and updates.
• Performance Monitoring: Conduct regular performance reviews and provide feedback to team members to drive continuous improvement.

Qualifications:

• Experience: Minimum of 3-5 years of experience in personal lines insurance, with at least 2 years in a supervisory role.
• Education: Bachelor’s degree in business, insurance, or a related field preferred.
• Licensing: Active insurance license in personal lines required.
• Skills: Strong leadership, communication, and organizational skills. Proficiency in insurance software and Microsoft Office Suite.
• Customer Focused: Demonstrated ability to deliver exceptional customer service and resolve issues effectively.

Benefits:

• Competitive salary and performance-based bonuses
• Comprehensive health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Professional development opportunities
• Positive and collaborative work environment

Join Our Team: If you are a motivated and experienced insurance professional looking to take the next step in your career, we invite you to apply for the Personal Lines Supervisor position. Help us provide top-notch insurance solutions to our valued clients and lead a team to success.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply today to become our next Personal Lines Supervisor and make a difference in the world of personal lines insurance!

I am Brandon Womack and I look forward to having a conversation with you about your professional aspirations. Please contact me at (605) 800-4384 to have a completely CONFIDENTIAL conversation about this exciting career advancement opportunity!

Contact Information:

Brandon Womack

Search Consultant

gpac - Insurance Division

(605) 800-4384

brandon.womack@gogpac.com

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.