Customer Service Representative in Stillwater

Job Description

Customer Service Representative (CSR)

Benefits:

• - medical insurance
• - Regular 8-5 schedule for a healthy work-life balance
• - Generous vacation policy

Position Responsibilities:

• - Work with customer inquiries and provide accurate, timely, and helpful information
• - Resolve customer complaints and issues in a patient, professional, and efficient manner
• - Maintain customer records and update account information
• - Collaborate with other departments to ensure smooth operations and customer satisfaction
• - Identify opportunities for process improvement and provide feedback to management
• - Some cross selling will be needed

Position Essential Job Functions:

• - Excellent phone skills and ability to communicate clearly and effectively with customers
• - Strong problem-solving skills to address customer concerns and find appropriate solutions
• - Technical savvy to navigate various systems and software applications
• - Strong time management and multitasking abilities to handle multiple customer requests simultaneously
• - Prioritizing tasks effectively to meet customer needs and deadlines

Position Skills:

• - Previous experience in insurance 
• - Exceptional diplomacy and customer service skills
• - Ability to remain calm and professional in high-pressure situations
• - Strong attention to detail and accuracy
• - Must know AMS360
• - Must be Licensed 

Note: gpac is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Your confidentiality is assured.

For additional information regarding this position or other banking, accounting, or agricultural positions, please reach out to a top banking recruiter

Danny Baggett

confidential direct line 940-600-5808

Send resume to danny.baggett@gogpac.com

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.