Account Manager in Altoona

Job Description

Account Manager – Loan Collections

Are you someone who enjoys solving problems and helping people find solutions? We’re looking for an Account Manager who can bring a balance of empathy and professionalism to our loan collections team. This is a great opportunity to make a real impact — supporting customers through challenging situations while protecting the soundness of the bank.

What You’ll Do:

• Review daily reports and keep the collection system updated and accurate.
• Reach out to customers with past-due loans and help find workable solutions.
• Listen and evaluate each borrower’s financial situation to recommend next steps.
• Keep detailed notes of all calls, emails, and repayment plans.
• Partner with loan officers, real estate agents, and vendors to manage REO and collateral assets.
• Prepare monthly updates and reports for leadership and secondary market partners.
• Stay current on policies and investor requirements for handling non-performing loans.

If you’re a team player who enjoys building relationships, solving problems, and making a difference in your community, we’d love to hear from you. Apply today and help us continue providing exceptional service and support to our customers!

For additional information on this opportunity contact Brenda Hoek directly at 605.705.4795.  Resumes may be confidentially sent to brenda.hoek@gogpac.com.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.