Position Overview: The Loan Operations Manager leads the loan operations team, ensuring efficient processing, servicing, and administration of all loan products. This role requires regulatory compliance, leadership skills, and a commitment to customer service.
Key Responsibilities:
- Loan Processing and Administration:
- Manage loan processing cycle, including disbursements and repayments.
- Ensure loan documentation accuracy and compliance.
- Oversee loan servicing activities.
- Team Leadership:
- Supervise and mentor loan operations staff.
- Conduct performance reviews and provide training.
- Address team-related issues.
- Regulatory Compliance:
- Ensure compliance with banking regulations.
- Prepare and submit regulatory reports.
- Coordinate with auditors during examinations.
- System and Process Management:
- Optimize loan processing software use.
- Develop efficient workflows and procedures.
- Collaborate with IT for system updates.
- Customer Service Excellence:
- Ensure prompt and courteous service to customers.
- Resolve customer inquiries and issues.
- Maintain strong customer relationships.
- Operational Efficiency:
- Evaluate and improve loan processing workflows.
- Implement best practices for accuracy and efficiency.
Qualifications:
- Bachelor’s degree in Business, Finance, or related field.
- At least 5 years in loan operations.
- Strong knowledge of loan products and servicing.
- Proven leadership and team management skills.
- Proficiency in loan processing software.
- Excellent organizational and problem-solving abilities.
- Strong communication and interpersonal skills.
Skills:
- Leadership and team development.
- Regulatory compliance and risk management.
- Proficiency with loan processing systems.
- Analytical and problem-solving skills.
- Excellent customer service and communication skills.
- Ability to manage multiple tasks and meet deadlines.
Working Conditions:
- Full-time position.
- Office environment.
- Occasional travel for training and professional development.
Comprehensive Benefits Package:
- Medical/Dental/Vision Insurances
- PTO
- 401k
- Stock Options
- More
About Us: Our community bank is dedicated to providing exceptional financial services to our local community. We value relationships and strive to create a welcoming and professional environment for both our customers and employees.
QUALIFIED APPLICANTS SHOULD APPLY TODAY!
For more information contact: Steve Jackson 601.912.5144 steven.jackson@gogpac.com
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.
GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
