Position Overview:
Our client, a respected and long-standing institution in the banking industry, is actively seeking a Personal Banker for their new branch in Wheaton, IL. This role is perfect for enthusiastic and entrepreneurial individuals who possess persuasive communication skills, a positive and creative mindset, and an intrinsic motivation to contribute passionately to the bank's vision and mission.
Key Responsibilities:
Promote the bank's values and service standards, ensuring customers receive prompt and courteous service.
Cross-sell banking products to meet customer needs.
Handle inquiries over the phone and represent the bank at community events to foster new relationships.
Provide exceptional customer service including opening new accounts, issuing and redeeming certificates of deposit, and assisting customers with account-related issues.
Maintain compliance guidelines for opening and closing accounts and ensure proper identification and product suitability for customers.
Collaborate with the team to ensure friendly, efficient, and accurate bank operations.
Support branch operations including opening and closing the bank, processing night drop deposits, balancing cash drawers, and ordering supplies.
Assist with various back-office operations and perform other duties as assigned.
Working Conditions:
This full-time position requires a 40-hour workweek with a regular schedule of Monday – Friday, 8 AM – 5 PM or 9 AM – 6 PM. The schedule may change based on bank needs and may include occasional attendance at banking functions and networking events outside of regular business hours.
Compensation and Generous Benefits Package:
The role offers an hourly rate of $23-$25, eligibility for a discretionary annual bonus, and a generous benefits package including 401(k) with ESOP, health, dental, vision, term life/AD&D, long-term disability, generous leave policies (vacation, personal, sick time), HSA, and tuition reimbursement.
Requirements:
High school education required; Associate's degree or higher in business or finance preferred.
A minimum of two years of retail banking experience.
Experience in customer sales, relationship management, and cross-selling skills.
Proven ability to develop product and compliance knowledge, solve problems, and work collaboratively.
Detailed work accuracy and cash handling skills are essential.
Technical Skills:
Proficiency in using computers for data entry, word processing, and MS Office.
Ability to learn and use the bank's data processing system effectively.
Diversity and Inclusion:
Our client is an Equal Opportunity Employer that values diversity and inclusion and does not discriminate based on any protected attributes. They are committed to providing reasonable accommodations in accordance with applicable laws.
To apply send resume to crystal.fryers@gogpac.com
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
