Service Coordinator
Overview
We are seeking a highly organized Service Coordinator to support service and construction operations by coordinating service requests, schedules, and communication between field teams and clients. This role is critical to ensuring timely service delivery, client satisfaction, and operational efficiency.
Key Responsibilities
Serve as primary point of contact for incoming service requests
Schedule and dispatch service technicians, subcontractors, and internal crews
Create work orders, job numbers, and maintain accurate service records
Coordinate permits, submittals, RFIs, change orders, O&M manuals, and close-out documents
Track service tickets from start to completion using CRM or project management systems
Coordinate schedules with project managers and field teams
Order materials and manage deliveries for service work
Assist with invoicing, billing, COIs, and warranty documentation
Communicate status updates to clients and internal teams
Support issue resolution with a customer-focused approach
Qualifications
High school diploma required, degree in Construction Management or Business a plus
2+ years of construction coordination or service administration experience preferred
Strong organizational, communication, and multitasking skills
Proficiency in Microsoft Office; project or service software experience a plus
Ability to work independently in a fast-paced environment
To apply for this position, please send an updated resume to: jay.petsche@gogpac.com
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
