SALES MANAGER/BRANCH MANAGER – Freight Forwarding & Domestic Logistics
THIS POSITION IS 70% SALES
Job Summary:
We are seeking a motivated and experienced Branch Manager / Sales Manager to lead our non-asset-based logistics branch. This role is responsible for overseeing day-to-day operations, managing a high-performing team, and driving sales growth in both domestic and international freight forwarding services. The ideal candidate has a strong background in logistics, brokerage, and customer relationship management within a fast-paced, service-driven environment.
Key Responsibilities:
Sales & Business Development:
- Develop and implement strategic sales plans to grow branch revenue across domestic transportation and international freight forwarding (air/ocean).
- Identify and pursue new business opportunities in target markets (FTL, LTL, intermodal, air/ocean, customs brokerage, etc.).
- Maintain and expand relationships with key accounts, ensuring high levels of customer satisfaction and retention.
- Collaborate with internal pricing and operations teams to deliver competitive proposals and ensure service execution.
Branch Operations:
- Oversee day-to-day branch operations, including quoting, booking, documentation, and customer service functions.
- Ensure timely and compliant movement of freight with carriers, agents, and third-party partners.
- Monitor KPIs such as shipment volumes, gross profit, on-time performance, and customer service metrics.
- Maintain up-to-date knowledge of transportation regulations, international trade compliance, and industry trends.
Team Leadership:
- Hire, train, and manage a team of logistics coordinators, account managers, and sales reps.
- Foster a high-performance culture focused on accountability, customer service, and continuous improvement.
- Conduct regular performance evaluations and provide coaching and development opportunities.
Customer Management:
- Serve as the escalation point for complex customer issues or service failures.
- Partner with clients to understand their logistics challenges and provide value-driven solutions.
- Promote a customer-first mindset throughout the branch.
Qualifications:
- Bachelor’s degree in supply chain, Business, or related field (preferred).
- 5+ years of experience in freight forwarding, 3PL, or non-asset-based logistics sales and operations.
- Strong understanding of domestic trucking, international freight (air/ocean), and customs brokerage.
- Proven ability to generate new business and grow existing accounts.
- Experience managing teams and overseeing branch-level P&L (preferred).
- Proficient with logistics systems, TMS platforms, and CRM tools.
Preferred Skills:
- Knowledge of Incoterms, international documentation, and customs regulations.
- Existing book of business or strong industry network (a plus).
- Ability to work in a fast-paced environment and manage multiple priorities.
What We Offer:
- Competitive salary + commission/bonus structure.
- Health, dental, and retirement benefits.
- Professional development and career growth opportunities.
- Collaborative and entrepreneurial work environment.
- Tools and support needed to grow your branch and team.
SALARY - $75000.00 - $120,000.00
TO APPLY: PLEASE SUBMIT YOUR RESUME TO linda.powell@gogpac.com
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.
GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
