Signage Company Account Manager NEEDED IN TEXAS - RELOCATION ASSISTANCE PROVIDED
We are a reputable leader in the signage industry, known for its commitment to innovation and delivering high-quality signage solutions. We are currently seeking a highly motivated Signage Account Manager to lead the management and development of multiple customers; oversee the organization, scheduling, budgeting, and implementation of signage manufacturing and installation projects with a team of Project Managers and Project Coordinators. If you have 5+ years of experience in architectural and/or commercial sign sales or account management and are a self-starter who excels at building client relationships and developing teams, we want to hear from you.
Signage Account Manager Job Duties:
- Team Leadership & Development Manage a team of 3–5 project managers responsible for multiple customer accounts.
- Interview, select, and onboard new team members to build a high-performing team.
- Conduct periodic skill gap analyses and recommend training to strengthen capabilities.
- Perform mid-year and annual performance reviews, providing feedback and development plans.
Signage Account Manager Project & Account Oversight
- Oversee the assigned team of project managers executing customer projects from start to finish.
- Assists the team in troubleshooting and problem solving complicated site specific issues.
- Review customer quotes, purchase orders, change orders, and final billing to ensure accuracy and compliance with margin targets.
- Monitor financials and project progress reports to stay within expected timelines and budgets.
- Oversee large PO approvals and address internal QC issues to maintain quality standards.
- Conduct weekly and monthly project debrief meetings with project managers and director to drive continuous improvement.
- Periodically oversee complex projects or projects of new customers to ensure successful onboarding of new customers.
Signage Account Manager Performance Monitoring & Reporting
- Track and analyze internal KPIs.
- Prepare and submit account budgets, progress updates, and cost-tracking reports for customers.
- Update customers’ sales forecasts.
- Schedule and lead weekly customer project review meetings with team members.
- Set and manage weekly billing/project meetings to keep projects aligned with monthly forecasts.
Signage Account Manager Customer Relationship Management
- Serve as the primary liaison for assigned customers, maintaining strong relationships and ensuring satisfaction.
- Communicate regularly with customers via email, phone, and scheduled calls.
- Work with customers to secure additional opportunities, expand regional presence, and grow market share.
- Conduct quarterly Program Notes reviews to ensure accuracy of customer data.
Signage Account Manager Qualifications:
- Bachelor's degree in business, marketing, or a related field is preferred, or equivalent experience.
- 5+ years of experience in account management and/or sales.
- Ability to develop and mentor Project Managers
- Thorough understanding of ERP systems.
- Proven experience in customer relationship management.
- Excellent leadership and communication skills, strong presentation skills.
- Proven experience in the management of complex projects and multiple projects concurrently.
- This position requires approximately 10% domestic travel with some overnight stays.
Benefits Offered Full-Time Employees:
- No-cost Medical, Dental and Vision for employee.
- 401K - retirement with company match.
- Generous Paid Time Off Program.
Please submit a confidential resume for consideration. Only those qualified applicants with a provided resume will be contacted. For additional information on this opportunity, contact Tim Hatch directly at 605-305-3793. Resumes may be confidentially sent to tim.hatch@gogpac.com
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.
GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
