We are seeking a strategic and hands-on Chief Operating Officer to oversee all segments of our operations and drive scalable growth across the globe. We are a vertically integrated Coffee company operating in over 20 countries. Our business spans international trade, importation, manufacturing, distribution, equipment, service, and repair, with a strong emphasis on client relations.
Key Responsibilities
* Lead and unify all operational functions across the organization, including international trade, importation, manufacturing, distribution, equipment, service, and repair.
* Set and execute the company’s operational strategy in alignment with growth objectives and profitability targets.
* Oversee end-to-end supply chain operations, including procurement, production, planning, quality assurance, inventory management, and logistics across multiple countries.
* Establish and optimize ERP, CRM, and financial systems; ensure data integrity, accurate reporting, and scalable processes.
* Partner with Sales, Marketing, Finance, and IT to translate strategic goals into actionable operations plans.
* Drive continuous improvement initiatives (Lean, Six Sigma, process optimization) to enhance efficiency, reduce costs, and improve customer satisfaction.
* Develop and monitor KPIs and performance dashboards; implement corrective actions as needed.
* Lead change management initiatives, including system implementations, process refinements, and organizational design.
* Manage risk and compliance across international markets, including trade regulations, import/export controls, and quality standards.
* Lead, mentor, and develop a high-performing operations team while fostering a culture of accountability, collaboration, and innovation.
Qualifications
* 10–15 years of experience in operations leadership, with a proven track record of strategic achievements in manufacturing or operations.
* Demonstrated ability to quantify results in prior roles (cost reduction, productivity gains, quality enhancements, scale initiatives, etc.).
* Experience implementing and working with ERP, CRM, and financial systems.
* Strong leadership, communication, problem-solving, and adaptability skills.
* International experience: operating across multiple countries with knowledge of trade, importation, and global distribution.
* Industry background in Food, Coee, or Consumer Packaged Goods (CPG) preferred.
* Master’s degree in Operations Management, Finance, or a related field.
* Willingness to travel internationally as needed.
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
