Position Title: International Operations Manager
Location: Kansas City, MO (On-Site)
Compensation: $80,000–$90,000 base salary (flexible based on qualifications) + 10% annual bonus
About the Opportunity:
We are a well-established, people-first logistics services organization delivering comprehensive domestic and international freight solutions. Our culture emphasizes professional development, collaboration, and delivering exceptional service to our customers. We believe how results are achieved matters just as much as the results themselves.
Position Summary:
The International Operations Manager is responsible for overseeing daily air and/or ocean import and export operations to ensure efficient, compliant, and profitable movement of freight. This role provides leadership to the operations team, manages key customer and carrier relationships, and leverages performance metrics to drive continuous operational improvement.
Key Responsibilities:
Oversee end-to-end international import and export operations, ensuring efficiency, compliance, and profitability
Develop and execute strategic initiatives focused on gross margin improvement and customer satisfaction
Analyze data, KPIs, and operational metrics to identify trends and drive performance improvements
Lead, mentor, and develop the operations team, fostering accountability and collaboration
Identify and develop high-potential employees to support long-term leadership growth
Build and maintain strong relationships with customers, carriers, and international partners
Act as the primary escalation point for operational issues and service challenges
Design and implement operational policies, procedures, and systems to improve efficiency and reduce costs
Ensure ongoing compliance with all applicable import/export regulations and industry requirements
Perform additional duties as assigned by senior leadership
Qualifications:
3–5 years of experience in international freight forwarding, LTL, FTL, or expedited operations
Minimum of 1 year managing direct reports
CargoWise Certified Specialist (or ability to obtain and maintain certification)
IMDG and/or IATA Dangerous Goods certification
Strong leadership, problem-solving, and communication skills
Ability to thrive in a fast-paced, deadline-driven environment
Why Join Us:
Competitive compensation with performance-based bonus
Opportunity to lead and grow a high-impact operations team
Stable organization with long-term growth opportunities
Supportive, people-focused culture that values development and accountability
If you’re ready to grow your career with a company that values your success, apply today! SEND YOUR RESUME TO Alex at: alex.lindeberg@gogpac.com or Call 612-431-7637
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
