As a Claims Administrator, you will play a key role in supporting clients and internal teams by ensuring claims are processed efficiently, accurately, and with empathy. You’ll serve as the go-to resource for claim-related inquiries, updates, and documentation—helping to create a smooth, transparent experience for policyholders.
Key Responsibilities:
Act as the first point of contact for clients regarding claims status, documentation, and resolution updates
File and process new claims promptly and accurately with carriers
Follow up regularly with carriers, adjusters, and clients to monitor claim progress and resolve outstanding issues
Review policy details to verify coverage and ensure claims are handled appropriately
Maintain accurate records and documentation in the agency management system
Support account managers and producers by providing claim updates and identifying potential service concerns
Ensure compliance with internal procedures and regulatory standards
Qualifications:
1–3+ years of experience in claims support, claims processing, or insurance service (P&C preferred)
Familiarity with insurance policy language and claims workflows
Ability to manage multiple priorities and deadlines
Proficient in Microsoft Office and carrier portals
Insurance license preferred or willingness to obtain per agency guidelines
If you enjoy providing high-quality client support and are looking for a long-term opportunity to grow your insurance career, we’d love to hear from you. Please reach out to Gabby Rein at 612.284.5295 or send your resume confidentially to gabby.rein@gogpac.com.
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
