Job Description

Position Overview

The Assistant Manager supports the General Manager in driving branch performance, profitability, and team effectiveness. This role plays a key part in daily operations, employee leadership, customer experience, and financial controls, while serving as the acting leader in the General Manager’s absence. The ideal candidate brings hands-on leadership experience within a building materials or operational environment.

Key Responsibilities

• Assume full responsibility for branch operations in the General Manager’s absence

• Maintain regular communication with the General Manager regarding initiatives, schedules, challenges, and operational priorities

• Support recruiting, hiring, onboarding, training, performance management, and corrective actions for branch employees

• Supervise and direct daily employee activities, including work assignments, issue resolution, and customer-related concerns

• Assist with budgeting, financial reporting, sales invoicing, and accounts payable monitoring

• Support inventory management, expense control, and operational efficiency initiatives

• Actively gather and evaluate customer feedback to identify improvement opportunities and address service gaps

• Ensure compliance with company policies, procedures, and operational programs

• Participate in company-sponsored training and development programs as required

• Perform additional duties and responsibilities as assigned

Qualifications

• Minimum of 3 years of experience in the building materials industry, supervisory roles, or a combination of both

• Proven ability to lead, supervise, and communicate effectively with employees at multiple levels

• Ability to work a flexible schedule, including weekends

• Strong verbal and written communication skills in English

• Ability to interpret written instructions, schedules, diagrams, and oral direction

• Comfortable performing basic business math, including percentages, discounts, and commissions

• Working knowledge of Microsoft Office applications (Word, Outlook, Excel, PowerPoint)

Desired Background

• Experience working in a lumber, wood products, or building materials environment

• Strong customer service background with a proven ability to resolve issues and build long-term relationships

• Prior store, branch, or operations management experience, including responsibility for staff supervision and daily workflow

Work Environment & Physical Requirements

• Combination of indoor and outdoor work environments

• Regular standing, walking, sitting, and use of hands and arms

• Ability to lift and move materials up to 100 pounds on an occasional basis

• Ability to speak and hear clearly in a busy operational setting

If you are ready to take the next step in your management career, we encourage you to apply. Resumes may be submitted confidentially.

Chris | 417.605.3451 | chirs.bergeron@gogpac.com

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.