Job Description

About the Role: We are looking for an energetic and experienced Practice Manager 💼 to lead a healthcare team in delivering inclusive, high-quality, personalized care 💖. This role ensures a client-centered service model by creating an environment that promotes responsive service delivery ⚡.

Ideal Candidate: Experience in plastic surgery, cosmetic surgery, or med spa 🏥💉 and a background in sales or medical care 💰🩺.

Employment Type: 🕒 Full-Time / 🏢 On-Site

Key Responsibilities:

📋 Administrative Operations

• Manage AAAHC Accreditation ✅, training policies, and reporting

• Update employee procedure policies & handbook 📖

• Notify Director of Operations of legal, compliance, and operational issues ⚖️

👥 Team Leadership

• Cultivate an engaged workforce 🌱

• Develop KPIs 📊 for monthly reports to executive/physician leadership

• Collaborate with Sales Director to improve sales team workflows 💼

• Work with Clinic Manager to enhance clinic workflows & patient experience 💖

📅 Scheduling & Coordination

• Approve time off 🗓️ & manage staff conflicts ⚔️

• Liaise with doctors 🩺, nurses 👩‍⚕️, MAs, and clerks 🧾

• Optimize staffing schedules to maximize patient flow 🚀

🏥 Operational Oversight

• Supervise daily practice operations in line with mission & vision 🌟

• Ensure effective use of EHR/CRM systems 💻

• Evaluate office policies & improve processes ⚙️

• Maintain HIPAA & OSHA compliance 🔒

• Handle patient concerns with professionalism 🧑‍⚕️💬

• Oversee facility & vendor management 🏢🛠️

• Maintain medical supplies & equipment inventory 📦

• Manage accounts receivable & payable 💵

• Ensure compliance with healthcare regulations ⚖️

Required Qualifications:

• 5–10 years supervisory experience in healthcare 🏥

• Self-motivated, independent & team-oriented 💪🤝

• Excellent communication skills 🗣️✍️

• Proficient in MS Office & EHR databases 💻

• Leadership: 5 years 👑

• Sales experience: 5–10 years 💰

Preferred Qualifications:

• Bachelor’s degree 🎓

• 5–10 years in Medical Office Management 🏥

Skills:

• MS Office programs 💻

• EHR / CRM 🖥️

• HIPAA & OSHA compliance 🔒

• Sales & KPI development 📊

• Scheduling ⏰, conflict management ⚔️

• Vendor management & inventory 📦

Compensation & Benefits 💰

• Benefits:

  • 401(k) & 401(k) matching 🏦

  • Health, dental & vision insurance 🩺👀🦷

  • Life insurance 🛡️

  • Paid time off 🌴

  • Employee discounts 🛍️

  • Retirement plan 🏖️

Contact: Chelsey Haibeck📧 chelsey.haibeck@gogpac.com📞 605.501.4307

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.