Service Manager
We are seeking a results-driven Service Manager to oversee day-to-day operations of our truck service shop. This leadership role is responsible for supervising mechanics and technicians, managing workflow to ensure efficient turnaround of rental fleet assets, and servicing customer-owned trucks. The Service Manager will maintain inventory accuracy, uphold repair quality standards, and foster a safe, clean, and productive work environment.
Key responsibilities include coordinating daily work schedules, conducting inspections, assisting with diagnostics, managing service documentation, and building strong customer relationships. The role also involves handling parts procurement, tracking preventive maintenance schedules, preparing service quotes, and reporting on operational performance. Occasional travel is required for field service calls and training.
Qualifications:
High School Diploma required
Minimum 3 years’ experience in a service shop management role
Minimum 5 years’ experience as an industrial, heavy equipment, or heavy truck mechanic
Strong troubleshooting skills in mechanical, hydraulic, and electrical systems
Proficiency in Microsoft Office and service management software (e.g., Magentrix)
Excellent communication, leadership, and organizational skills
Working Conditions:
Shop and office environment
Ability to lift up to 50 lbs and stand for extended periods
Frequent bending, kneeling, and stooping required
What We Offer:
Medical, dental, and vision coverage starting Day 1
Matching 401K & profit sharing
Paid holidays, vacation, and sick time
Uniforms, gym reimbursement, and scholarship programs
Company-paid life insurance, short- and long-term disability
Clean, modern, and safe working environment
This is a hands-on leadership opportunity for someone who thrives in a fast-paced environment and is committed to delivering excellent service and operational efficiency.
Please submit a resume for consideration. Only the most qualified applicants who provide a resume will be contacted. Must be eligible to work the U.S. without restrictions. If you would like to learn more about Manufacturing opportunities, contact Dan Poel with gpac. Resumes can be confidentially sent to dan.poel@gogpac.com
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All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
