Job Description

Job Title: Fire Mitigation / Contents Project Manager

Company Overview

A leading restoration and mitigation company specializing in fire, smoke, and water damage recovery for residential, commercial, and industrial properties. The company works closely with insurance carriers, adjusters, and property stakeholders to deliver high-quality, compliant restoration services.

Position Summary

The Fire Mitigation / Contents Project Manager is responsible for overseeing fire loss mitigation and contents restoration projects from initial response through completion. This role manages field teams, coordinates with insurance adjusters and clients, ensures accurate documentation, and drives projects to completion on time and within scope.

The ideal candidate brings strong leadership, restoration knowledge, customer service skills, and the ability to manage multiple projects in fast-paced, emergency-driven environments.

Key Responsibilities

Project Management & Oversight

• Manage fire mitigation and contents restoration projects from start to finish
• Conduct site inspections and develop project scopes
• Coordinate labor, equipment, vendors, and subcontractors
• Ensure projects stay on schedule, within scope, and aligned with company standards

Fire & Smoke Mitigation

• Oversee emergency response and fire loss mitigation activities
• Ensure proper mitigation of smoke, soot, odor, and debris
• Verify work is completed per IICRC standards and industry best practices

Contents Management

• Supervise pack-outs, inventories, cleaning, storage, and pack-backs
• Ensure accurate documentation and tracking of all contents
• Resolve contents-related issues with customers and adjusters

Insurance & Documentation

• Prepare and review estimates, documentation, photos, and reports
• Communicate regularly with insurance adjusters and carriers
• Ensure compliance with insurance and company documentation requirements

Customer & Stakeholder Communication

• Serve as the primary point of contact for customers throughout the project
• Communicate professionally and empathetically during stressful situations
• Coordinate with property managers, contractors, and internal teams

Team Leadership

• Lead, train, and support mitigation and contents technicians
• Ensure safety protocols and PPE compliance
• Provide coaching, performance feedback, and accountability

Safety & Compliance

• Enforce OSHA, IICRC, and company safety standards
• Maintain clean, organized, and compliant job sites

Qualifications

Required

• 3+ years of experience in fire mitigation, contents restoration, or disaster restoration
• Prior experience leading projects or supervising crews
• Strong understanding of fire, smoke, and contents restoration processes
• Excellent organizational, communication, and problem-solving skills
• Valid driver’s license and ability to travel to job sites
• Ability to manage after-hours, emergency, and on-call work

Preferred

• IICRC Certifications (FSRT, OCT, WRT)
• Experience with insurance claims and estimating platforms (Xactimate preferred)
• Restoration or construction management background
• Bilingual (Spanish/English) a plus

Compensation & Benefits

• Competitive salary or hourly pay (based on experience)
• Performance bonuses and incentives
• Health insurance and benefits package
• PTO and paid holidays
• Company vehicle or mileage reimbursement
• Training, certification, and advancement opportunities

Why Join This Role

This is a key leadership role within a growing restoration organization. The Project Manager plays a direct role in customer satisfaction, insurance relationships, and operational success, with clear opportunities for advancement into senior project management or operations leadership.

Please send resumes to Jennifer.Waggoner@gogpac.com or call directly at 605-370-5534.  

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.