Job Description

Director of Information Technology – Credit Union

Crawfordville, FL area · On-site

About the Opportunity

A well-established, member-owned credit union is looking for a hands-on IT leader to guide its technology strategy and modernization, including the responsible use of AI.

Position Summary

The Director of IT leads the credit union's technology strategy, infrastructure, security and vendor relationships. The role owns the Jack Henry Symitar core and Q2 digital banking platform, leads the introduction of AI tools across the organization, and manages the IT team.

Key Responsibilities

• Build and carry out an IT strategy and roadmap that supports the credit union's goals and member experience.
• Oversee administration, upgrades and integrations for the Jack Henry Symitar (Episys) core.
• Manage the Q2 online and mobile banking platform, including integrations, releases and vendor performance.
• Oversee the third-party applications connected to the core.
• Lead AI adoption: find practical uses, evaluate vendors, and set governance, data privacy and risk controls.
• Oversee cybersecurity, networks, disaster recovery and business continuity.
• Keep IT in line with NCUA, FFIEC and GLBA rules, and lead IT audits and exams.
• Manage IT budgets, contracts and vendors.
• Lead, mentor and grow the IT team.

Qualifications

Required:

• A bachelor's degree in IT, Computer Science or a related field, or equivalent experience
• 7+ years of IT experience at a financial institution, including 3+ years in leadership
• Hands-on experience with Jack Henry Symitar (Episys) and Q2
• Experience rolling out AI or automation tools in a regulated environment
• A strong background in cybersecurity, networking and vendor management
• Working knowledge of NCUA and FFIEC regulations

Preferred:

• Credit union experience
• CISSP, CISM, PMP or ITIL certification

Interested? Contact:

Wendy Hicks, Banking Senior Search Consultant, GPAC
605-403-5157 · wendy.hicks@gogpac.com

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.