Job Description

We are seeking an experienced Legal Intake Specialist with a strong background in plaintiff-side Personal Injury and/or Workers' Compensation.

This is not an entry-level intake or legal support position.

The intake function is a critical part of our practice. This person will be trusted to evaluate prospective matters, recognize strong cases, identify potential issues, and help determine which opportunities the firm should pursue. We are looking for someone who has spent enough time around Personal Injury and/or Workers' Compensation matters to understand what makes a case worth taking.

The Role

You will be one of the first people evaluating prospective cases coming into the firm. This requires considerably more than gathering information and completing an intake form.

You will be expected to:

• Speak directly with prospective clients and obtain the information necessary to properly evaluate their matter
• Assess potential PI and Workers' Compensation claims based on liability, injuries, damages, coverage, treatment, timing, and other relevant factors
• Recognize the difference between a potentially valuable case and a matter the firm should decline
• Identify important facts, potential problems, and additional questions that need to be addressed
• Recognize when a prospective client may have multiple potential claims or legal issues
• Identify matters outside the firm's primary practice areas that may warrant referral to another attorney or firm
• Communicate your assessment clearly to attorneys and leadership
• Help ensure strong cases are identified and moved through the intake process efficiently

What We're Looking For

This position requires several years of meaningful experience within Personal Injury and/or Workers' Compensation.

Your background may come from intake, case management, paralegal work, claims evaluation, or another role that has given you substantial exposure to injury cases.

More important than your previous title is your ability to evaluate a case.

You should be able to look at a potential matter and quickly begin assessing: Is there liability? How significant are the injuries and damages? Is there coverage? Are there additional claims or defendants? Is this a case worth pursuing? Is there another opportunity here that should be referred elsewhere?

We need someone who has developed that judgment through experience.

Why This Opportunity Is Different

Intake is not treated as an administrative function within this practice. It is central to how the firm identifies new cases, serves prospective clients, and grows its practice.

Because of that responsibility, this position offers compensation of $120,000–$160,000, depending on experience.

There is also long-term advancement potential into a higher-level intake management or leadership position for someone who demonstrates strong judgment, leadership ability, and consistent performance.

If you have substantial Personal Injury or Workers' Compensation experience and have developed the ability to quickly recognize and evaluate strong cases, we would like to hear from you.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.