Job Description

Job Summary:

We are seeking a highly motivated and experienced Loan Compliance Associate to support the accuracy and efficiency of our loan servicing operations. This role demands exceptional attention to detail to accurately supporting the integrity and compliance of the loan portfolio through diligent quality control review and proactive management of hazard and flood insurance and property tax requirements. This mid-level role works closely with internal teams, borrowers, insurance providers, and a 3rd party tax tracking company to ensure all loan files meet regulatory and company standards. The ideal candidate is detail-oriented, organized, and capable of managing a high volume of tasks while maintaining accuracy and meeting deadlines.

---

Key Responsibilities:

· Review loan files for accuracy, completeness, and compliance with company policies, investor guidelines, and regulatory requirements

· Identify and document deficiencies, data discrepancies, or missing documentation and communicate findings to the appropriate teams for resolution

· Perform pre- and post-closing reviews to ensure loan data integrity across internal systems

· Track and monitor QC findings through resolution, escalating recurring issues or trends to management

· Assist in developing and maintaining QC checklists, procedures, and reporting tools

· Monitor and maintain insurance requirements for an active loan portfolio, ensuring all properties carry adequate hazard and flood insurance coverage in accordance with company and regulatory guidelines.

· Initiate and track lender-placed insurance (force-placed) when borrower coverage lapses or is insufficient, following applicable company and regulatory guidelines

· Communicate with borrowers, insurance agents, and carriers to obtain, renew, or update insurance policies in a timely manner

· Monitor flood zone determination changes and notify borrowers of mandatory flood insurance purchase requirements as required under the National Flood Insurance Program (NFIP)

· Collaborate with team to initiate escrow payments for insurance and tax tracking

· Maintain accurate and up-to-date records in the loan servicing and document management systems

· Generate and distribute routine reports related to QC findings, insurance expirations, and portfolio metrics

· Ensure all loan processing activities comply with company policies and industry regulations (Bank Secrecy Act, Customer Information Privacy, RESPA, etc.).

· Perform other duties as assigned.

---

Qualifications:

· Associate or bachelor’s degree in accounting, finance, economics, or related fields preferred.

· Minimum 3 - 5 years of experience in accounting or a related financial services role.

· Exceptional attention to detail and high level of accuracy in data entry and transaction processing.

· Strong analytical mindset with the ability to spot patterns and errors to ensure accuracy.

· Excellent organizational and time-management skills.

· Proficiency in Microsoft Excel is required.

· Ability to work independently and prioritize tasks in a high-volume, deadline-driven environment.---

Preferred Skills:

· Familiarity with hazard and flood insurance requirements, FEMA guidelines, and lender-placed insurance processes

· Experience with FIS IBS Insight loan servicing system.

· Experience leveraging AI tools to improve workflow efficiency, streamlining repetitive tasks, while maintaining oversight and accuracy standards.

· Bilingual proficiency is a plus.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.