Position Overview
We are seeking an experienced and results-driven Med Spa Administrator to lead operational excellence, drive growth initiatives, and scale performance across a thriving medical aesthetics organization. This leadership role is ideal for a professional with a proven ability to improve profitability, enhance patient experience, develop high-performing teams, and implement scalable systems that support continued expansion.
The successful candidate will serve as a strategic partner to ownership, physicians, and executive leadership while overseeing day-to-day operations, KPI management, team development, and business growth initiatives.
Key Responsibilities
- Develop, implement, and maintain Standard Operating Procedures (SOPs) to ensure consistency, compliance, and operational efficiency across all locations.
- Drive measurable improvements in key performance indicators (KPIs), including revenue growth, patient retention, staff productivity, and operational effectiveness.
- Increase consultation-to-treatment conversion rates through process optimization, team coaching, and patient experience enhancements.
- Scale teams, systems, and operational infrastructure to support organizational growth and expansion.
- Lead recruitment, onboarding, training, and performance management initiatives for clinical and administrative staff.
- Partner with physicians, founders, and executive leadership to align operational strategies with business objectives.
- Identify opportunities to improve profitability, streamline workflows, and enhance service delivery.
- Monitor financial performance, budgets, and reporting metrics to ensure sustainable growth.
- Foster a culture of accountability, excellence, and exceptional patient care.
- Support business development initiatives, marketing alignment, and patient acquisition strategies.
Qualifications
- Proven leadership experience in a medical spa, aesthetic practice, cosmetic surgery practice, dermatology group, or healthcare organization.
- Demonstrated success improving KPIs, operational efficiency, and consultation-to-treatment conversion rates.
- Experience creating and implementing SOPs across multiple departments and/or locations.
- Strong track record scaling teams, systems, and operational performance.
- Deep understanding of business development, profitability management, and patient experience strategies.
- Experience serving as a trusted advisor to physicians, founders, and executive leadership teams.
- Exceptional communication, organizational, and leadership skills.
- Ability to analyze data, identify opportunities, and execute strategic initiatives that drive results.
Preferred Qualifications
- Multi-site management experience.
- Strong financial acumen, including budgeting, forecasting, and performance analysis.
- Background in medical aesthetics, wellness, cosmetic medicine, plastic surgery, or related healthcare fields.
What We're Looking For
The ideal candidate is a growth-minded leader who thrives in fast-paced environments and has a passion for building scalable systems, developing exceptional teams, and delivering outstanding patient experiences. If you have a history of driving operational success while supporting organizational growth, we want to hear from you.
Apply Today
For confidential consideration or to learn more about this opportunity, please reach out to:
Chelsey Haibeck Email: chelsey.haibeck@gogpac.com Phone: 605.501.4307
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.
GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
