Now Hiring: Director of Operations – Healthcare Revenue Cycle Management
Are you a strategic leader with a deep understanding of healthcare accounts receivable and facility operations? We are seeking a Director of Operations to oversee revenue cycle processes and operational performance across a portfolio of Skilled Nursing and Assisted Living Facilities.
In this high-impact role, you’ll drive collections strategy, ensure policy compliance, and support business office staff across multiple regions. If you thrive in a fast-paced environment and have a passion for optimizing healthcare operations, this is the opportunity for you.
Key Responsibilities:
Lead collections and revenue cycle operations for multiple skilled nursing and assisted living facilities across Florida and Illinois
Partner with Business Office Managers, Centralized Billers, and Case Management teams to resolve claims issues and maintain accurate resident insurance coverage
Oversee tracking and reporting of at-risk accounts, Medicaid Pending cases, and insurance verification using internal software platforms
Audit payer performance to ensure accuracy, compliance, and adherence to internal policies
Provide leadership and support for onboarding and training, including RFMS (National Data Care) systems
Conduct regular aging reviews, DSO analysis, and facility-level cash performance evaluations
Serve as a strategic partner to both facility and corporate stakeholders, ensuring alignment and operational efficiency
Qualifications:
5+ years of experience in healthcare operations or revenue cycle management, preferably within long-term care
Strong background in collections oversight, Medicaid/Medicare processes, and facility financial operations
Proven leadership skills, including training and mentoring administrative and billing staff
Proficient in healthcare financial software; RFMS experience a plus
Excellent communication, analytical, and problem-solving abilities
Why Join Us?
Make a measurable impact on financial performance and operational success
Work in a leadership role with visibility across facility and corporate teams
Competitive compensation, benefits, and long-term growth potential
Apply Today Take the next step in your leadership career. Submit your resume or apply online: 📧 jessica.rehder@gogpac.com or call 605-705-4855
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
