Retail Services Processes Manager
This is a professional business industry.
#Kansas peeps: Manhattan, Salina, Hutchinson, Wichita, McPherson, Topeka. Do you live near one of these cities? I am looking for an Organizational Leader in a customer-facing business, such as hospitality, finance, (banking, trust, wealth, insurance), professional retail services.
I have a new job order for a client company. We seek an expert in Organizational Leadership. The industry is finance-related, and the committee is interested in finding someone who is at the top in the area for examining an organization, processes, and leading the department managers in a common goal of efficiency, growth, regulatory compliance, and best practices. There is no people management aspect, but leadership, support, and the potential need to encourage others and win them over.
The second foreseen phase and long-term goal of the position is to continue with training, updates of processes, accountability, and audit oversight of the separate locations and communities this company serves. Growth through training, awareness, needs-based conversations, but not sales. Meanwhile, you will keep your finger on the pulse of each location, communicating with the local manager and verifying that everyone continues to follow best practices every quarter or six months.
While there are no sales goals or incentives in this company, training all customer-facing employees to hone their RADARs and ask probing questions to better serve customers, is the endgame. Whether the customer needs something as simple as paperless documents or a product that can better serve the customer, is where the heart of this company is.
This employment opportunity is open due to a retirement, and strategic growth initiative. This role has taken the leadership diligent thought and planning to create the ideal job description.
This strategic resource manager ultimately impacts the customer-facing employee culture by creating an atmosphere that fosters inspiration and motivation. The employee will be prepared to best serve all who come into contact with this financial company.
Essentials are--ability to see the big picture across all locations, centralizing the operational foundation, and standardizing procedures for anything regulatory, ie: internal controls, risk, checkmarks.
Target footprint for this person to live: The Salina/Topeka/Wichita triangle.
ESOP: We live and work like we own the place.
Compensation and fringe benefits:
Requirements:
Only qualified applicants will be considered and contacted.
Your confidentiality is assured either way.
For additional information regarding this position or other banking or accounting, please reach out to a top banking recruiter--
Vanessa Wergin
confidential direct line 605-809-8558 <><
vanessa.wergin@gogpac.com
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All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
