Commercial Lines Customer Service Representative in Elm Grove

Job Description

Commercial Lines Customer Service Representative (CSR)

Milwaukee, WI or Surrounding Areas

We’re partnering with a well-established insurance organization seeking a Commercial Lines Customer Service Representative to support a growing book of business. This role is ideal for a detail-oriented insurance professional who enjoys client interaction, account servicing, and being a reliable support partner to producers and account managers.

What You’ll Do:

• Service commercial insurance accounts including endorsements, certificates, renewals, and policy changes
• Provide day-to-day client support with a high level of professionalism and responsiveness
• Communicate with carriers to obtain quotes, process changes, and resolve issues
• Maintain accurate documentation and account records in agency management systems
• Support renewal workflows and assist with proposals and policy delivery

What We’re Looking For:

• Property & Casualty insurance experience (commercial lines preferred)
• Active P&C license required
• Strong organizational skills and attention to detail
• Ability to manage multiple accounts and priorities in a fast-paced environment
• Professional communication skills and a service-minded approach

Why This Opportunity:

• Join a stable, respected agency with a collaborative team culture
• Opportunity to work with diverse commercial clients
• Competitive compensation and benefits (based on experience)
• Long-term growth and career stability

If this sounds like something you’d like to explore, send your resume to Angie.Overby@gogpac.com.  I’m happy to connect confidentially.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.