One of GPAC’s top clients, a highly reputable equipment company, is seeking a Service Manager to lead and grow their Service Department. This is a great opportunity for an experienced leader with 3-4 years of service management experience and a strong technical background in heavy equipment who is ready to oversee a high-performing team and drive operational success.
Compensation: $70,000–$110,000, full benefits package
The Service Manager will be responsible for the safe, efficient, and profitable operation of the Service Department. This individual will oversee day-to-day shop operations, lead a team of 18-20 employees, manage budgets and staffing, and ensure a high level of customer satisfaction.
Position Responsibilities
Lead, manage, and coach the Service Department team to achieve monthly goals and maintain professional service standards.
Oversee hiring, training, scheduling, and performance management for service technicians.
Manage service process, resources, and workflow for efficiency and profitability.
Ensure shop organization and appearance reflect professionalism and company standards.
Build strong customer relationships through consistent communication and quality service.
Support technicians in improving technical skills, safety practices, and overall performance.
Oversee maintenance and repair of heavy equipment.
Desired Qualifications
5+ years of equipment/engine diagnosis and repair experience, preferably in heavy equipment, agriculture, construction, or related industries. (3 years required with right background)
Proven leadership and management experience in a service environment.
Valid driver’s license with a safe driving record.
Ability to operate related equipment.
Strong communication, organizational, and multi-tasking skills.
Proficiency in Microsoft Office Suite
This is a great opportunity to join a well-established company with a strong reputation in the equipment industry. You’ll have the chance to lead a dedicated team, make an immediate impact, and grow professionally in a supportive environment.
If this sounds like the right fit for you, or if you know someone who may be interested, apply here or call John Abrams at (605)601-5601. Resumes can also be sent confidentially to john.abrams@gogpac.com.
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
