Job Summary:
We are seeking an experienced Commercial Lines Account Manager to join our growing team in Georgia. In this role, you will manage and service a portfolio of small to mid-sized commercial insurance accounts. You’ll serve as the main point of contact for clients, providing exceptional customer service and helping ensure policy renewals, endorsements, and claims processing are handled efficiently and accurately.
Key Responsibilities:
Manage a book of business for commercial lines accounts, ensuring client satisfaction and retention
Provide daily servicing of accounts including policy changes, certificates of insurance, endorsements, audits, and billing inquiries
Prepare renewal submissions, proposals, and applications for new and existing clients
Work closely with producers and underwriters to negotiate terms and pricing
Assist clients with claims reporting and follow-up
Maintain accurate documentation in the agency management system (e.g., EPIC, AMS360)
Ensure compliance with state insurance regulations and agency procedures
Stay up to date with insurance market trends and product knowledge
Requirements:
High school diploma or equivalent required; college degree preferred
3+ years of experience in commercial lines account management or a similar role
Active Georgia Property & Casualty Insurance License (required)
Strong knowledge of commercial insurance products (e.g., GL, WC, BOP, Property, Auto, E&O, D&O)
Experience with agency management systems (e.g., Applied EPIC, AMS360)
Excellent communication, organizational, and time management skills
Ability to work independently as well as collaboratively within a team
Customer-focused mindset with a high level of professionalism
Preferred Qualifications:
CIC, CISR, or similar insurance designation preferred but not necessary
Experience working with mid-market or large accounts
Familiarity with Georgia-specific insurance regulations and carriers
Compensation is based on experience, licensing, book size, and agency location. Bonus opportunities and benefits may be offered.
If you're ready to take your career to the next level and join a team that values excellence and innovation, we encourage you to apply today!
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
