Remote - Hybrid Commercial Lines Processor
We are seeking a detail-oriented and proactive Commercial Lines Processor to join a growing insurance broker. This role is designed for an individual with a solid understanding of commercial insurance who is looking to take the next step in their career. The ideal candidate will have experience in commercial lines, specifically in processing endorsements and Certificates of Insurance (COIs), and will be able to work in a hybrid/remote capacity from the greater NYC area.
In this position, you will be responsible for supporting Account Managers and ensuring accurate and timely processing of policy changes, endorsements, and COIs for a variety of commercial clients. You will serve as a key resource, helping to maintain strong client relationships by providing exceptional customer service and handling administrative tasks with efficiency.
Key Responsibilities:
Process and manage endorsements for commercial insurance policies (e.g., coverage changes, additions, deletions, etc.).
Issue and track Certificates of Insurance (COIs) to ensure compliance and timely delivery to clients.
Communicate with clients, underwriters, and agents to gather necessary information and resolve issues.
Assist Account Managers with day-to-day administrative tasks and client service needs.
Handle policy renewals and endorsements, ensuring timely and accurate processing.
Maintain detailed records of all transactions and communications in the EPIC management system.
Ensure compliance with company procedures and regulatory requirements.
Qualifications:
2+ years of experience in commercial insurance, preferably in a processor or similar role.
Experience in issuing Certificates of Insurance (COIs).
Proficiency with insurance agency management systems (EPIC) and ofice software.
Strong customer service orientation and ability to work collaboratively with internal teams and clients.
Preferred Qualifications:
Insurance licenses (or the ability to obtain within a specified time frame).
Previous experience supporting Account Managers or assisting with client servicing.
Why Join?
Flexible remote/hybrid work environment.
Professional development and training opportunities.
Opportunities for growth and advancement within the company.
Send your resume confidentially to bethany.delahunt@gogpac.com and call 203-548-9232 for more information.
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
