IT Support Engineer
Join a stable, family-owned manufacturer where people matter and IT plays a hands-on role in keeping operations running smoothly. This is an opportunity to be part of a close-knit team that values ownership, teamwork, and long-term careers—while working in a modern hybrid IT environment.
What You’ll Do
Troubleshoot and resolve advanced hardware, software, and peripheral issues across Windows-based environments
Serve as an escalation point for IT support requests and assist junior technicians as needed
Support basic networking needs including switch ports, VLAN checks, Wi-Fi, cabling, and VoIP devices
Deploy, maintain, and secure laptops, desktops, mobile devices, and enterprise applications
Monitor and support endpoint security tools (AV, EDR, encryption, patching)
Manage IT assets from deployment through retirement, ensuring accurate inventory and secure disposal
Assist with IT projects such as PC refreshes, Wi-Fi upgrades, application rollouts, and equipment moves
Work closely with IT, Operations, and Engineering teams to support the business
What We’re Looking For
4+ years of experience in IT support, desktop administration, or endpoint management
Strong knowledge of Windows OS, Microsoft 365, and hybrid on-prem/cloud environments
Solid networking fundamentals (IP addressing, VLANs, DHCP/DNS, Layer 1–3 troubleshooting)
Experience supporting enterprise Wi-Fi, VoIP, and endpoint security tools
Excellent communication, organization, and customer service skills
Comfortable working in both office and plant environments
Why This Opportunity
Family-owned company with a people-first culture and long-term stability
Broad exposure to IT support, networking, and infrastructure projects
Hands-on role with real impact across the organization
Benefits
Competitive compensation
Full benefits package including 401(k), medical, dental, and PTO
Please submit a resume for consideration. Only the most qualified applicants who provide a resume will be contacted. Must be eligible to work the U.S. without restrictions. If you would like to learn more about Manufacturing opportunities, contact Dan Poel with gpac. Resumes can be confidentially sent to dan.poel@gogpac.com Senior IT Support Engineer Senior Desktop Support Engineer Senior Technical Support Specialist Endpoint Support Engineer Infrastructure Support Engineer Systems Support Engineer Tier 2 IT Support Tier 1.5 IT Support IT Support Specialist (Senior)
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
