Quality Manager in Chelmsford

Job Description

Summary of Duties: The Manager of Quality willdevelop and oversee quality management systems in compliance with AS 9100.           

Specific Duties:   Provides overall leadership and management of all aspects of company and supplier quality for continuous process improvement and high-quality output.   Directs operations of Quality Department including quality levels of incoming materials, manufactured components and finished products.  Establishes overall quality levels and specifications; conducts audits of systems and products to assure compliance with corporate, customer and industry requirements. Supervises quality assurance personnel.   Implement and execute all AS 9100 procedures to identify and drive resolution of process inefficiencies, product quality issues, and vendor and customer issues. Manager is responsible for maintaining AS 9100 training. Proactively participates in AS 9100 management review pertaining to all respective department responsibilities.       Specific Tasks Provides leadership for the function.  Holds regularly scheduled meetings that provide feedback on progress of operations. Continuously coaches and develops employees.  Conducts timely performance reviews. Develops, implements, and monitors career path planning for employees.

• Provide quality engineering support to manufacturing scale-up activities to ensure that product processes have been developed appropriately and are transferred to manufacturing in accordance with user requirements, plus corporate and regulatory guidelines.
• Manages Contract reviews.
• Generate and assess quality metrics of trends that affect product quality. Drive continuous improvement through trend reporting analysis and various metrics. Establish new metrics when appropriate.
• Work with quote launch, risk mitigation meetings to include research and development during new product start-ups to ensure compliance with design controls, and establish key checkpoints for new programs and processes.
• Manage and communicate quality data from multiple sources to assist in the risk management and risk-based decision processes to ensure PO compliance.
• Manage the corrective and preventive action (CAPA), management review process, and internal quality audit programs
• Manage Non-Conforming Material Reviews and MRB activities
• Manage supply chain quality, supplier audits, supplier approvals and supplier corrective actions
• Manage documentation control and record-keeping systems for engineering documents and company procedures; Includes Environmental control procedures.
• Participate in the development of test development.

• Manage the calibration activities and preventive maintenance of equipment
• Manage the customer complaint handling/investigation process;

• Manage GIDEP alert process
• Develops, implements and monitors company training of AS9100 work instructions. (QMS Documentation, BAE Opsec and Counterfeit avoidance)
• Supports the safety committee.

  Level and Complexity: Receives assignments in the form of objectives and establishes goals to meet objectives.  Provides guidance to subordinates to achieve goals in accordance with established policies.  Work is reviewed and measured based on meeting objectives and schedules. Establishes and recommends changes to policies which may affect one or more functional areas.  Erroneous decisions or failure to achieve goals results in additional costs and personnel, and serious delays in overall schedules. Frequently interacts with subordinate supervisors, customers, suppliers and/or functional peer group managers. Interactions normally involve matters between functional areas, suppliers or customers and the company. Manages through subordinate supervisors the coordination of activities of sections/departments with responsibility for results in terms of cost, methods and employees.   Complex decision making required which have major consequences to Company’s customer satisfaction, stability, profitability, and reputation. Works independently as needed.     Required: B.S. Business, Engineeringor related field.  Not less than ten years previous experience.  Must possess strong written and verbal communication skills.  Analytical problem solving required.  Experience in Total Quality Management and process improvement. IPC Certifications a plus.     ADA Requirements: Read, write and understand English.  Attention to detail.  Able to drive to and visit customers. Basic math skills.  Able to use keyboard and computer Literate.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.