Gpac is partnered with one of the top 10 fasted growing mechanical construction companies in the US! that is looking to hire an experienced HVAC Service Account Manager for their branch in the greater Nashville, Tennessee area.
The ideal candidate with have proven working experience in the Mechanical/HVAC industry. HVAC trade school or college degree is a plus, knowledge of commercial HVAC equipment, piping systems, and sheet metal and the ability to build preventive maintenance agreements to meet all the client’s needs and provide options in a fiduciary manner.
Primary responsibilities for Service Account Manager include:
- Maintaining the highest level of respect, support, and team atmosphere.
- Creating positive working relationships and maintaining regular contact with assigned accounts and potential clients.
- Positioning renewable service agreements as valuable, cost-effective partnerships and budgets whenever feasible.
- Assisting in estimating costs for HVAC and plumbing repairs.
- Collaborating with technicians and clients to assess repair needs and provide detailed service proposals.
- Creating competitive, high-quality, and timely estimates and proposals. Negotiating value, address resistance, and close the sale.
- Tracking renewal dates on maintenance contracts and ensuring customer satisfaction and positive account status before contract expiration.
- Monitoring and maintaining service sales email inbox for support to service techs and new or existing clients to promptly provide repair and replacement cost options in addition to maintaining regular follow-up with Clients.
- Seeking in-house technical advice and support whenever necessary, ensuring each proposal satisfies the customer's service needs and wants.
- Promoting various offerings where practical and communicating potential opportunities to the Service sales manager.
- Keeping the service sales manager informed of progress, account status, and recent sales leads.
- Maintaining close communication with Tech is essential for correctly understanding the client's needs and providing practical solutions.
What’s in it for you:
- Competitive base salary
- Employee stock ownership program
- Discretionary annual bonus
- Health/Dental/vision insurance
- 401K
- PTO
- Paid parental leave, tuition reimbursement, gym membership and more!
We are in the process of arranging interviews, If you're interested and serious, please send your confidential resume to Rick at rick.spinner@gogpac.com for immediate consideration.
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.
GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
